• the frequent 'last minute' cancellation of table bookings by customers - which translated into lost profit potential;
• problems with billing for table bookings - the venue often had cash shorts, resulting in the need to reduce staff contact with cash;

• a high number of phone calls requesting table bookings - as a result, it was difficult for staff to concentrate on other duties.

Fewer booking calls

The online booking of gaming tables and tables has made the Porter Club team's job easier. Previously, staff were constantly receiving phone calls asking about billiards. With the vast majority of customers now using the online system, bartenders have been relieved of the burden and can perform their day-to-day duties better.

Greater security for taking bookings thanks to online payment

The system allows payment for the game to be settled online. This provides greater security for the club, ensuring that the booking is processed. It also benefits the customer, who is guaranteed the availability of playing space and does not have to stress about paying on the spot.

Increased booking comfort for customers

Guests of the venue can make a booking at any time of the day. They are not limited by the club's operating hours or that Porter's phone number is busy. The booking system is simple and intuitive and reminds them of their game plans - via SMS.

Reduction in last-minute cancellations

Customers who book tables receive an SMS notification of their booking. This ensures that they do not forget their plans for the afternoon and evening, and the club does not face the problem of lost profit.

Better control of game profits

Reducing cash payments for playing on the bar has reduced the problem of shortages at the cash register. In addition, with less contact with money, the team works more smoothly and does not have to worry about accidental billing mistakes.